At Chaitanyas Modern Kitchen , customer satisfaction is our top priority. We understand that plans can change, and we aim to handle refunds and cancellations fairly and transparently.
For Online Orders (Takeout & Delivery):

Once an order is placed and confirmed, it cannot be modified or canceled.
Refunds will only be issued if:
You receive the wrong order.
Items are missing or damaged.
The order was not delivered due to a verified error on our end.
If you experience any issues with your order, please contact us within 2 hours of receiving it.

For Table Reservations:

You may cancel your reservation up to 2 hours in advance with no penalty.
No-shows or late cancellations may be subject to a cancellation fee, especially during peak hours or special events.

For Event Bookings or Private Dining:

A non-refundable deposit may be required to secure your booking.
Cancellations made at least 7 days before the event date may be eligible for a partial refund (excluding the deposit).
Cancellations made within 48 hours of the event are not eligible for a refund.

How to Request a Refund:

To request a refund, please contact our team at [info@chaitanyasmodernkitchen.com/7403999099] with your order details, date, and a brief explanation of the issue. Approved refunds will be processed within 5–7 business days.